We are seeking to fill the new position of Maintenance Solutions Specialist to work in our growing Maintenance Solutions division. This position has opportunity for growth and advancement and will work alongside our Service Manager, Rocky Baker and with our team of Service Technicians.
Our Maintenance Solutions include Ohio Code Inspections, Preventative Maintenance, Service & Repair, Compliance Renovations & Upgrades for Telescopic Bleachers, Outdoor Grandstands, and Athletic Equipment.
Duties include but not limited to:
- Assisting the Service Manager with estimating and providing customers with quotes on products and services
- Assisting the Service Manager in material sourcing, procurement and purchasing in coordination with multiple vendors/manufacturers
- Processing customer information, purchase orders, etc. into company CRM database
- Customer Service including creating and implementing a quote follow up plan and following up with customer service after services have been provided.
- Updating customer information records when necessary
Skills & Qualifications:
- Willingness to learn new products and skills and to become an “expert” within our Maintenance Solutions division. Must demonstrate curiosity and the technical acumen to understand equipment including bleachers, grandstands, athletic equipment and other products
- Initiative and drive to work effectively without direct supervision in a sales driven environment
- Professionalism & customer service skills – Ability to communicate effectively in multiple mediums (phone, email, web & face to face)
- Ability to work in team environment with Service Manager, Service Technicians and other company divisions when required
- Basic technology and computer literacy, including experience with Microsoft Office/Excel/Etc. is critical. Must demonstrate an ability to learn new computer systems including company CRM, web/mobile applications, etc.
Benefits/Compensation:
- Full-Time, salaried position
- Base salary commensurate with work experience
- Paid vacation
- Opportunity for additional bonus compensation based on performance and sales initiative
- Opportunity to participate in company health plan, 401k, profit sharing, etc.
- After initial training period, opportunity for flexible work hours
- Opportunity for growth and advancement
You can view our www.ColumbusJobs.com posting and upload your resume and salary requirements or email them to kwernimont@farnhamequipment.com please no phone calls. Farnham Equipment Company is a Drug Free Workplace and an Equal Opportunity Employer.
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